FAQs

If you have questions about Custom Cabinetry in Waterloo, Muskoka and the GTA, or about the various products and services Chervin Kitchen & Bath offers, check out some of our FAQs below. If you don't see an answer there, get in touch with us.

  • Do you sell appliances, backsplash, lighting, flooring, etc?

    We only manufacture and install cabinetry, however we do coordinate countertop installations for most of our clients. When it comes to appliances, flooring, etc, we are happy to connect you with one of our preferred contractors, and help you make design choices that coordinate well with your space.

  • What do you really mean by "custom cabinetry"?

    Custom means nothing is standard. We meticulously measure so there are no cracks, gaps, or unused spaces. We design a kitchen with the unique size, number, and configuration of doors, drawers, and other elements required. In addition, we customize finishes to match anything you want. Custom means endless possibilities.

  • How soon can I have my kitchen installed? How long will there be installers in my home?

    We aim to keep our manufacturing lead times around 10-12 weeks, but this can fluctuate depending on the season, the complexity of your design, and the timeline of other contractors at work in your home. Contact us for a current projection of lead times. Typically, 1-2 installers will be assigned to each job site (they will arrive in uniform and a branded Chervin vehicle). It depends on the size of the project, but an average kitchen usually requires 4-5 days to install.

  • How much will my Chervin cabinets cost?

    Many factors influence cost – room size, materials, finishes, hardware, decorative elements... We have completed projects that cost anywhere from $15,000 to $250,000 – all high quality, but very diverse in scale, style, and composition. Book a design consultation to get a better sense of a cost range for your dream cabinets. Please note our pricing cannot be calculated based on photos or square footage, alone.

  • Where and how do you manufacture your cabinets?

    Our cabinets are handcrafted in our 70,000 square foot facility in Hawkesville, Ontario, with the help of a whole lot of hand tools, and some advanced machinery that empowers our team on the front-end. Contact us if you’re interested in touring our facility. If you want a sneak peek, check out our video.

    Watch the Video

  • Talk to me about your finishes

    Is there risk of yellowing? Is there any danger of harmful emissions from the paint? How long will they last?

    We’ve developed top-notch finishes for all our wood products that are not only highly resistant to moisture, stains, and heat, but are also non-yellowing and non-fading, even the brightest whites and the boldest colours. Our secret? Our polyurethanes are environmentally friendly, containing ultra-low traces of formaldehyde and having reduced Volatile Organic Compounds compared to other North American lacquers, all while offering a beautiful, durable finish. Check out this document for more information.

  • What is the warranty on your products?

    We guarantee a flawless final product, with all cabinetry under full warranty for 5 years, and all hardware under a lifetime manufacturer’s warranty. Although our warranty caps at 5 years, you can expect your cabinets (including their finishes) to remain beautiful and high-functioning for a couple decades.

  • How do I get started?

    You can start by either calling, filling out our inquiry form, or visiting one of our showrooms in person. All contact information is located on our Contact page. Within a day or two of your inquiry being submitted, one of our designers will contact you to set-up a time to measure your space. Following that, you will have an initial consultation with them, to discuss your lifestyle and design preferences and begin to draft out a plan.

    Please bring images from Pinterest, Instagram, Houzz, Google, or our website that give a taste of styles and looks that appeal to you. Once a 2D and 3D rendering of your potential future space has been drawn up, our designer will call you back in to hear your feedback and discuss next steps.

  • Do you offer re-finishing or re-facing of existing cabinetry?

    The high level of customization that we put into all our products and finishes (and the intricate process that goes along with that) makes it impractical both for you and our manufacturing team to invest in re-finishing or re-facing existing cabinetry.

  • Do you work outside of Southern Ontario?

    For several reasons, we do not currently manufacture or install kitchens outside of Southern Ontario. We hope you will keep us in mind for any future homes or vacation properties you may have in our area.

  • Are your salespeople designers?

    All our sales staff fall under the title "Sales & Design". Some of our team are licensed designers who have completed educational programs in the industry; others have been working in the industry for 20 years or more, or come from woodworking and contractor backgrounds, so have an in-depth, hands-on understanding of both the aesthetic and technical aspects of cabinetry design. We also invest in corporate training events to keep our team alert to current trends and in sync with new opportunities.
     

Part Of The Chervin Family

Chervin Kitchen & Bath is part of a group of companies that work to provide you with inspired interiors through an incredible service experience and the highest product standard.

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